LEGAL REFERENCE

Privacy Policy — ey22 par aapka information kaisa handle hota hai

Jab aap ey22 par account khولte ho, aapka naam, address, payment details aur gaming activity hamari system mein store hoti hai. Hum in sab ko encryption aur security...

Data encryption lagta haiJazzCash, Easypaisa, SadaPay secureAccount verification mandatoryThird-party sharing controlled

Lobby Dekhen Read FAQ

Aapka personal information aur hamara data handling

ey22 mein jo information aap dete ho — email, phone number, address, identification documents — wo sab aapke account ke liye zaroor hai. Hum JazzCash, Easypaisa, SadaPay aur Raast transactions ko securely process karte hain. Aapka gaming history aur withdrawal requests hamari servers par encrypted form mein store rehte hain. Jahan local qanoon ijazat deta hai, supported ilaqon mein hi hum operate

karte hain. Agar aap apna account delete karna chahte ho ya apna data request karna chahte ho, customer support se contact kariye. Hum third parties ke saath aapka data share nahi karte except jahan legal zaroorat ho ya payment processing ke liye.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SUPPORT AUR QUERIES

Privacy policy ke baare mein sawaal poochne ke tareeqay

SECURITY KA FOUNDATION

Kaun se security measures hamara platform protect karte hain

SSL Encryption

Aapka browser aur hamara server ke beech jo bhi data transfer hota hai, wo SSL protocol se encrypted rehta hai. Man-in-the-middle attacks se ye protection deta hai.

Two-Factor Authentication

Optional hai lekin recommend karte hain. Aap apne account par 2FA enable kar sakte ho. Ye extra layer aapke account ko protect karta hai.

Regular Security Audits

Hamari infrastructure ko third-party security experts regularly check karte hain. Vulnerabilities identify aur fix karte hain taaki aapka data safe rahe.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast transactions hamari segregated servers par process hote hain. Ye sensitive financial information ko separately protect karta hai.

Staff Access Control

Hamara team members ko sirf utni information access milti hai jiski unhe kaam ke liye zaroorat hai. Strict role-based permissions apply hote hain.

Data Retention Limits

Account close hone ke baad bhi hum minimal data retention follow karte hain. Legal requirements se zyada time ke liye data nahi rakhte.

Aapka data kis kis scenario mein used hota hai

Account Operations

Login, deposit, withdrawal, aur gaming activity ke liye aapka personal data lagta hai. Ye core functionality ke liye essential hai.

Legal Compliance

Anti-money laundering (AML) aur know-your-customer (KYC) checks ke liye hum identification verify karte hain. Ye hamari legal obligation hai.

Payment Processing

JazzCash, Easypaisa, SadaPay aur Raast ke saath transactions process karte hain. In payment providers ke saath hum aapka transaction data share karte hain.

Support Services

Agar aap customer support se contact karte ho, hamara team apka account details dekh sakta hai taake aapka issue solve ho sake.

Platform Analytics

Aapke gaming patterns aur preferences ko anonymize karke hamari analytics team use karta hai taake platform ko improve kar sake.

Third-Party Sharing

Hamara policy mein third parties ke saath data sharing prohibited hai except jahan applicable law requires ya payment processing zaroor ho.

Marketing Communications

Agar aap opt-in karte ho, hum aapko promotions aur updates bhej sakte hain. Opt-out karna kisi bhi time possible hai.

Privacy settings jo aap manage kar sakte ho

Profile Visibility

Aapka ey22 profile private rehta hai. Dusre users ko aapka gaming history ya personal info nahi dikh sakta. Sab kuch confidential rehta hai.

Communication Preferences

Dashboard se aap email notifications, SMS alerts aur promotional messages ko manage kar sakte ho. Sab communication types ke liye separate toggle hain.

Data Download Request

Aap apna sara data download kar sakte ho. Account settings mein 'Download My Data' option hai. Format mein spreadsheet ya PDF mein available hota hai.

Account Deletion

Agar aap ey22 chhorna chahte ho, aap apna account permanently delete kar sakte ho. Process 30 din mein complete hota hai.

Password & Security

Password change karna, login devices manage karna, aur session history dekhna — sab aapke control mein hai. Security mein koi compromise nahi.

Cookies & Tracking

Browser cookies se aapka browsing experience improve hota hai. Aap apne browser settings se non-essential cookies disable kar sakte ho.

Privacy policy ke baare mein aksar pooche jane wale questions

Bilkul nahi. Hamara policy mein third-party data selling strictly prohibited hai. Hum sirf payment providers aur legal compliance ke liye data share karte hain. Aapka privacy hamara priority hai.

Sirf hamara authorized payment team dekh sakta hai. Transactions encrypted hote hain aur segregated servers par store hote hain. Payment provider ke saath keval transaction data share hota hai, aapka personal history nahi.

Hum immediately apka account lock karenge aur investigation shuru karenge. Agar sensitive data compromised ho, aapko notify karenge. Two-factor authentication enable karny se risk kam hota hai.

Hamara legal team aur compliance team policy ko review karte hain. Major changes ke liye hum aapko 30 din pehle notify karte hain. Minor clarifications quarterly update hote hain.

Account deletion process 30 din tak reversible hai. Baad mein data permanently remove ho jata hai. Agar jaldi delete karna change ho to support se contact kariye.

Gaming history anonymize karke hamari analytics mein retain rehti hai. Personal identifiers remove ho jate hain. Legal compliance ke liye some transaction records 5-7 saal tak store rehte hain.

Hamara primary focus Pakistan aur supported regions par hai. Jahan local qanoon ijazat deta hai, wahan hi hum operate karte hain. Bahar ke visitors ke liye data access restricted hota hai ya service available nahi hota.